Frequently asked questions

To book a tour, visit our website, select your preferred itinerary, and contact us via the provided contact form, email, or phone. Our team will assist you with the booking process and answer any questions you may have.

We accept payments via PayPal, Wise, and bank transfer for deposits. The remaining balance can be paid in cash (USD, EUR, or MAD) upon arrival at your first accommodation.

Absolutely! We specialize in creating personalized experiences. If you have specific interests or requests, let us know, and we will tailor the itinerary to suit your preferences.

Our cancellation policy varies depending on the specific terms of your booking. Please contact us for detailed information regarding cancellations and any applicable fees.

While travel insurance is not mandatory, we highly recommend it for your safety and peace of mind. It should cover medical emergencies, trip cancellations, lost luggage, and other unforeseen circumstances.

We offer a range of accommodation options, from traditional riads and guesthouses to luxury hotels. Accommodations are chosen for their comfort, location, and authentic Moroccan charm.

Yes, our tours are family-friendly. We can adjust activities and itineraries to accommodate the needs of families with children.

Packing depends on the season and the areas you will be visiting. Generally, it's recommended to bring comfortable clothing, a hat, sunscreen, sturdy footwear, and any personal medications. We will provide a detailed packing list upon booking.

Yes, we can accommodate most dietary restrictions. Please inform us in advance so we can make the necessary arrangements.

Your safety is our top priority. We adhere to all local health and safety guidelines and have measures in place to ensure a safe and enjoyable trip for all our guests.

All our desert tents are private, ensuring you have a comfortable and intimate experience. We value your privacy and strive to provide accommodations that are both authentic and exclusive to you and your travel party.

Yes, all transportation provided during our tours is private. We offer exclusive vehicles for you and your group, ensuring comfort, privacy, and flexibility throughout your journey.

Absolutely! We cater to vegetarian and vegan dietary requirements. Please inform us of your dietary preferences in advance, and we will ensure that your meals meet your needs throughout the tour.

Your luggage will be safely transported to the camp. Our team will handle all logistics regarding luggage transfer, ensuring that your belongings are securely delivered to your accommodation.

Please do not hesitate to contact us if you have any further questions or concerns! Our team is dedicated to assisting you and ensuring that your trip planning is as smooth and enjoyable as possible.

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